Wow … the official kick-off of GBTA2014 starts soon – Sunday, July 27th. Besides the fact that I’m going to catch up with many of my good friends from around the industry there, I’m really looking forward to the educational content. This year, there are several, quite good sessions scheduled about meetings management.
Plus, Lanyon’s own Jeff Hillenmayer, who is VP of Managed Services, is going to talk about something I think is quite important: hotel rate auditing. Too many times, I’ve heard corporate travel managers tell me that their hard-won negotiated preferred rates with hotels were not loaded into GDSs properly – undercutting their travel management goals.
As a former corporate hotel program category manager, I can’t tell you how frustrating it is to spend so much time negotiating rates, only to find out that they are not available in the various booking tools and GDSs because the discounted rates weren’t loaded!
I highly recommend going to Jeff’s session, “Rates Loaded? Check Please! A Hotel Rate Auditing Discussion,” which will be on July 28th at 10:30 a.m., Pacific. Travel professionals from Bank of America/Merrill Lynch and Biogen Idec will be on hand to explain how they’ve implemented comprehensive rate auditing procedures and how they’ve benefited.
What sessions look good to you? Please share here.